Christian Dziachan

San Francisco, CA · christian.dziachan@gmail.com

I am an experienced IT Professional looking to break into Cloud Engineering. Building infrastructure is my passiion. I enjoy utilizing cloud services to create highly available, scalable web applications. I'm searching for a career opportunity where I can employ my skillset and actively learn new technologies.

Experience

Field Services Analyst III

First Republic Bank/JP Morgan

Developed Bash scripts to automate incident resolutions in Mac environment
Lead software deployment projects for over 800 end users
Administered device management platforms including Jamf, Intune, AD/EntraID, and Office365
Published software deployment and troubleshooting documentation to Confluence
Resolved advanced technical issues escalated from L1/L2 technical support staff

June 2017 - Present

Technical Support Analyst

Thomas Executive Resources

Coordinated office moves and relocations of 40+ users
Built and configured computers for disaster recovery preparedness projects, employees, and auditors
Provided technical support services to C-Level executives, traders, and support staff
Analyzed computer software and hardware issues and implemented solutions to minimize user downtime
Supported internal and client facing conferences

October 2015 - June 2017

Sales Development Representative

Humanity.com Inc

Handled 100+ sales and support calls per day
Analyzed sales metrics to optimize the sales process and maximize revenue
Consulted with prospective clients regarding software capabilities
Identified issues within the sales process and implemented solutions
Created targeted email campaigns and reached out to businesses to create new sales opportunities

May 2015 – August 2015

Education

Freie Universität Berlin

Summer 2014 - Spring 2015

University of California, Santa Barbara

Bachelor of Arts

Global Studies

Fall 2010 - Spring 2014

Skills

Tools & Languages

Interests

I prefer to spend my time outside and you will typically find me at the park, the beach, or somewhere on the golf course when the sun is out. During the winter I'm out in the mountains snowboarding or watching the 49ers and Warriors attempt to win another ring.

I also have a passion for cooking. Currently, I'm working my way through some cook books from my favorite restaurants around San Francisco and Portland.